Information Technology Services is dedicated to implementing relevant, purposeful solutions to support the DMU community. We strive to find, create, and share services, tools, and training that meet the evolving technological, academic, research, clinical and business needs of students, faculty, and staff.

Learn more: About ITS, Staff List and OrganizationMessage from the CIO


  • Differentiating Reality: The Difference between Augmented and Virtual Reality
    Check out a recent blog post by Visible Body, which provides a great overview of virtual, augmented, and mixed reality.  Visible Body is currently available for all students in the zSpace labs here at DMU (SEC 211 and SEC 215)! Want to learn more?  Contact Kevin Peck or Carlyn Cox.
  • Be Smart! Protect Your Connected Devices
    Smart/IoT devices may be the panacea for consumer convenience. Do you want to know and change the temperature of your house or even your fridge remotely? There’s an app for that. Such devices also raise extreme privacy concerns about the data collected about you. Devices can track or discern details about your life based on […]
  • Mobile Device Security Tips
    As you embark on a new school year, it is a good idea to pay attention to the security of your mobile device.  With an increasing amount of sensitive data being stored your personal devices, the value and mobility of smartphones, tablets, and laptops make them appealing and easy targets. These simple tips will help […]
  • Safeguarding the Nation’s Critical Infrastructure
    Our essential utilities, food production and communication services all make up the nation’s infrastructure, which we use every day and often take for granted. These services are made possible by having a robust, available and ubiquitous internet.  Without the internet these services cannot work together. So what do we do to help?  Few of us are […]

Cybersecurity Awareness

Make your home a haven for online safety

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"Zoom" into virtual learning spaces!

We are excited to share that we have secured a pilot of the Zoom virtual learning platform for the 2018-2019 school year!

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New Pulse is Coming!

Development of our updated Pulse site is underway!  A few exciting new features will include a brand new user experience, mobile-friendly design, better search, and much more!

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Meet ITS: Quyen Dip

Quyen is our Applications Analyst. He is currently spending most of his time and energy on the Pulse upgrade.

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Our Services

Accounts & Access

Account, access and authority systems and services protect DMU's information resources and services. These include, but not limited to, network accounts, LDAP support, and network share permission.

AV & Media

Provide classroom technology services, media services, and limited equipment check out. This includes, but not limited to, video production, classroom technology support/training, and small equipment checkout.

Communication & Collaboration

Services and products which enable the DMU community to work together. These include, but not limited to, email, Office365, Skype for Business, and Pulse.

Device Management

Computer, printer, mobile device support and peripheral purchase and support for DMU. This includes, but not limited to, laptop/desktop, printer and scanner purchasing, and support.

Information Security

Provide services and tools that safeguard DMU's computing resources and data. These include, but not limited to, desktop configuration, mobile device management, antivirus, firewalls, and network monitoring.

Network & Connectivity

Provide support, monitor and optimize network performance, WiFi, and VPN while maximizing network security and availability.

Software & Applications

Software application distribution, enhancement, integration, upgrade, maintenance and support. This includes, but not limited to, Microsoft Office, Colleague, D2L, Ceridian, Meeting Room Manager, and Papercut.

Storage & Backup

Network data storage is available to all staff and faculty. All DMU files stored on network shares are backed up nightly. New network shares can be provisioned based upon business need and justification.

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