Effective October 30th, 2020 all Alumni DMU accounts will be deactivated.
After an extensive review of alumni account usage and security vulnerabilities, the decision was made that all alumni accounts will be removed. We understand this will be an inconvenience to some of you, however the security of our network and data is paramount, and this action will not only help us, but help you keep any records we have for you safe as well.
Below are some Questions and Answers that you may find helpful. If you have any further questions, don’t hesitate to contact the Help Desk at 515-271-1522 or at firstname.lastname@example.org.
Your username is: email@example.com
Frequently Asked Questions
Alumni Email Transition to Office 365 How does the transition to Office 365 impact me as an alumnus/na?
Many of you utilize a dmu.edu email account so it will affect you when accessing and logging in to this email account.
How do I access my DMU email account as an alumnus/na?
You can access your emails at www.dmu.edu; go to the Alumni drop down menu (in upper right-hand corner) and select Office 365 Email. You can also go to https://outlook.office365.com for direct access.
Does my login name and password change?
Your login will now be [dmu username]@alumni.dmu.edu. (example – JQPublic@alumni.dmu.edu). If you are not familiar with your DMU username, please contact the Help Desk at 515-271-1522 or at firstname.lastname@example.org.
Your password remains the same and does not change.
Are all of my emails still there?
Yes, your emails still exist; no emails were lost during this transition.
Will my email address still be the same?
The only change is the return email address that shows up when you send an email to someone. When you send an email the “From” category will change to a new email address [First Name].[Middle Initial].[Last Name]@alumni.dmu.edu (example – John.Q.Public@alumni.dmu.edu) . When giving someone your email address, you can use your current email (John.Q.Public@dmu.edu) or the new email (John.Q.Public@alumni.dmu.edu). You will receive any and all emails regardless if it is sent to your current email address or to the new email address.
How can I set up email on my phone, mobile device, or computer?
- Apple iOS (iPhone and iPad)
- Apple OSX
- Microsoft Outlook 2010
- Microsoft Outlook 2013
- POP3 and IMAP
Who can I contact if I have problems with this transition?
The DMU Help Desk will help you in any way through this transition. Call 515-271-1522 or send an email to email@example.com.