Credit Card Service Fee

The service fee is 2.35% of the amount paid by credit or debit card with a minimum fee of $3.95 per transaction. There is no fee for payment by electronic check (e-check).

Des Moines University Medicine and Health Sciences accepts Visa, MasterCard, Discover and American Express. Payments for student accounts can be made online only via the student finance portal(opens in new tab).

Credit card payments by telephone or in person are no longer an available payment method.

Yes. If you use your debit card like a credit card to pay your student account charges, you will be charged a service fee.

For checking account debits, please use the e-check option which does not incur a service fee.

You can avoid paying the service fee by paying online with an e-check, an electronic debit to your checking account. You may also mail a check to:

Des Moines University
Attn: Business and Finance
8025 Grand Avenue
West Des Moines, IA 50266

You may also deliver a check to the Business and Finance Office located on the fifth floor of Edge of Advancement. Please include your DMU ID number on the check.

Des Moines University Medicine and Health Sciences is committed to providing students a range of options for paying their educational expenses. Today, a number of electronic options are available which are more advantageous from a cost perspective than paying via credit card. The credit card payment method has become prohibitively expensive because of the fees charged by credit card companies to DMU for credit card transaction processing.

The 2.35% fee (with a minimum of $3.95) is the amount established by our third-party credit card processor to cover the transaction fees assessed by credit card companies.

Credit card payments are not accepted over the telephone or in person. If a third-party needs to make a payment by credit card or e-check, the student can create a Proxy user account for them on the student finance portal(opens in new tab).

See Proxy Payments to learn more.

No. The service fee is not refundable, even if the payment to which it relates is canceled, refunded, credited or charged back.

No. The service fee is assessed by a third-party, Official Payments, in addition to the student account payment. The service fee will not appear on your student account or on your DMU statement. You will receive notification when the online payment is processed successfully. It will show the student account payment, the service fee and the total payment amount.

Two separate transactions will appear on your credit card statement. One transaction for the student account payment will appear as “OPCDes Moines Univ” and one transaction for the service fee will appear with a description similar to “OPC COLService Fee.”

Yes. Credit card service fees are not unique to DMU. Other schools currently charge service fees for credit card transactions.