Filing a Complaint About DMU with State Agencies

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Des Moines University desires to resolve student grievances, complaints, and concerns in an expeditious, fair and amicable manner. Students who desire to resolve a grievance should follow DMU’s student complaint and appeal procedures outlined in the student handbook. However, if an issue cannot be resolved internally, a complaint may be filed with appropriate state agencies as identified below:

All Students

All students may contact the Iowa College Student Aid Commission with further questions about DMU’s authority to operate in Iowa and provide distance learning in other states and to file complaints regarding the University.

Iowa College Student Aid Commission
Student Complaint Form

DMU Accrediting Bodies
All students may also file a complaint with DMU accrediting bodies.

Distance Learning Students

Distance learning students in other states also may file complaints within their home state. The student grievance contact information for individual states provides phone numbers, emails, or links to state education agencies.

List of State Agencies

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