| Job description | Reports to: Medical Director, Franchisee
Essential Job Functions
1. Ensures that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product & program knowledge and all other aspects of customer service
2. Conducts patient calls to include: appointment reminders, care calls, progress/patient concerns and lab results
3. Obtains and review patient’s medical and psychosocial history information relevant to patient care
4. Conducts physical examinations; orders/reviews laboratory results & diagnostic procedures; including EKG
5. Documents patient progress notes in the patients EMR chart
6. Assumes responsibility for prescribing and/or dispensing FDA approved appetite suppressants according to state and federal guidelines
Maintains all required documentation for patient care and medication management
7. Review patient’s progress and manages patient care accordingly
8. Facilitates referrals to other healthcare professionals and medical facilities as necessary and will communicate with collaborating physician and/or specialist regarding patient’s care
9. Stays in contact with Medical Affairs regarding the implementation of patient care policies and other general location policies and procedures
10. Follows Medical Director requirements for chart review per the Collaborative Agreement.
11. Participates in and assists with interviewing, hiring and evaluation of location personnel.
12. Conducts consultations and Initial Assessments with patients regarding the Medi-Weightloss™ program(s)
13. Adheres to and stays current on all Medi-Weightloss™ program system standards
Non-essential Job Functions
1. Participates in location marketing efforts and provides ongoing support to promote location profitability &
success
2.Provides training to clinical and non-clinical staff as needed
3.Utilizes phone system to answer and appropriately route all incoming calls when other staff are unavailable
4. Performs other clinical duties as required
5. Provides ongoing support to promote location profitability and success
6. Adhere to all operational guidelines including but not limited to HIPAA, OSHA, and location specific
requirements
7. Participates in refresher training as requested by management. Refresher training may be by means of Regional Trainings, Onsite Support by Corporate Office, Boot camps, and eLearning
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