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Medical Assistants

Outgoing President’s message

Des Moines Chapter ISMA Membership:

I would like to leave with a word of thanks to all for your assistance this past year.  We have been through some major changes in our organization with the implementation of the electronic newsletter and meetings.   The Chapter has certainly had an introduction into the electronic communication world and I hope we can continue to develop ways to reach out to our large membership and continue to grow in our efforts.  It is more important than ever to be able to market our profession and demonstrate our brand in this new era.  Looking forward to another landmark year and seeing all of you in the process!

Suzanne Johnson, CMA (AAMA)
Immediate Past President, Des Moines Chapter ISMA

Introduction of 2013/2014 Board Officers

Immediate Past President – D. Suzanne Johnson, CMA(AAMA)
President – Mary Ann Smith, CMA(AAMA)
Vice President – Denise Gregory
Treasurer – Nancy Gardner
Secretary – Laurie Nelson
Parliamentarian – Heather Johnson
Newsletter – Diane Marshall, CMA(AAMA)
IT – D. Suzanne Johnson, CMA(AAMA)
Program – D. Suzanne Johnson, CMA(AAMA)

Upcoming board meeting

Check back soon.

Upcoming continuing education activities

Check back soon.


Suzanne Schafer was awarded Lifetime Membership from the Iowa Society and the Des Moines Chapter of Medical Assistants. Suzanne has been a very active member for 16 years, serving in a variety of leadership roles including treasurer, parliamentarian and president on both the local and state levels. Suzanne became certified in 1972 working primarily in the area of billing and coding. We wish her well in her retirement and will miss her AAMA expertise.

Job openings

Check back soon.

DSM MA committee volunteers

This is a great opportunity to get involved with the Chapter. Volunteers are needed for every Committee. For a complete list of available Committees, click here. To volunteer, please contact the identified chair. Download the bylaws and nomination form.

March CEU session

We had 33 participants on March 16,2013! Along with the Wonderful Speakers we were able to elect and install our 2013/2014 officers. Diane Marshall did a very nice ceremony and installation for the new officers. Thank you Diane.

If you were unable to join us or would like to re-listen to the lectures, please visit the URL’s below.

Suzanne Johnson (President) – Introduction, announcements, and nominations  (8:12)

Mark Nelson – A Faith-Based Approach for Working with Homeless and At-Risk Youth
Founder of Freedom for Youth, Executive Director for Freedom for Youth Ministries

Mark spoke about how the at risk youths and young adults impact the health care field. They have reached out to our community and local schools to offer assistance with mentoring, tutoring, teaching or leading today’s youths and young adults. If interested in becoming a volunteer at the site or a group of volunteers want to provide a meal for these under privileged children please contact 515-282-4822 or visit Members offered either food or money donations to Freedom for Youths collecting $119.00 plus food donations. The Des Moines Chapter donated $30 as well.  This session was for 2.0 AAMA approved CEU-Subject Category: General or Administrative. Mark’s wife is Laurie Nelson who is now the Secretary for the Des Moines Chapter. Welcome aboard Laurie! (1:30:17)

Pat McGill – Who Am I? Who Are You? Who Are We Together?

Those of you that attended the Saturday program, will understand WOW! What a Great motivational speaker! Makes you look at what type of person you are. Pat talked about what your favorite shape reveals about you. Are you a square, rectangle, circle or triangle? Each person has a function and it takes all kinds of “shapes” to make a professional society succeed.  This session was for 2.0 AAMA approved CEU-Subject Category: General  (1:52:42 – Audio Only)

Nancy Gardner – The Other Side of the Story: Cancer Treatment from the Patient’s Perspective

This was an eye opener as Nancy discussed what is seen through the eyes of a patient starting the moment they step foot in your clinic to leaving the clinic. Very good review for those who need to perhaps do a self-evaluation on direct patient care and what and how things are said then what and how the patient absorbs what was said or done. This was a selfless act of kindness for Nancy to bear her story in front of so many, We Thank you for sharing your journey with us. This session was for 2.0 AAMA approved CEU-Subject Category: General  (1:08:33)

Submit information for future newsletters

After taking a hiatus for several years from serving in a specific capacity for the Des Moines Chapter, Diane Marshall will be your Newsletter contact.  We will continue with the new email format that we have used this past year.  Please send me your information by the first of each month.  I encourage you to send job openings, a spotlight on you or a co-worker, and any information that your fellow CMAs would be interested in knowing.  Current email addresses are crucial as we are communicating everything electronically.  AAMA now has the capability for members to update their contact information on the AAMA website (Contact Info Changes).  You will read a little more about her in the member spotlight this month.  Her contact information is:; Phone: 515-271-7837; Fax: 271-7109.

Maintenance of license

For auditing purposes the licensee must submit to the board office an individual certificate of completion issues to the licensee or evidence of successful completion of the course from the course sponsor. These documents must contain the course title, date(s), contact hours, sponsor and licensee’s names. It’s the licensees’ responsibility to determine if the continuing education programs they attend meet the requirements of their professional licensure board.

For multi-hour live symposiums, Des Moines University continuing education will provide a certificate of participation which will include: program content, objectives, presenters, location, date, time and number of education hours offered. For all other sponsored activities, participation will be tracked through the Des Moines University continuing education office and available upon request.


To recertify your CMA (AAMA) credential by continuing education, you must accumulate 60 recertification points within your 60-month certification/recertification period. Thirty of these points must be AAMA approved continuing education units (CEUs). The category breakdown of 60 points must be as follows:

  • 10 Administrative
  • 10 Clinical
  • 10 General
  • 30 from any combination of the above three categories

Follow these steps to recertify by continuing education:

Credit opportunities

You may earn all of your CEUs from the AAMA. You may also choose to earn at least 30 AAMA CEUs and the rest from other sources.


If all of your CEUs are from the AAMA, you may recertify by phone. The AAMA offers many opportunities:

  • Visit the e-Learning Center to take tests based on articles you read online. Pay online, too, and enjoy instant scoring.
  • CMA Today CEU tests appear in each issue of the magazine, which is published six times a year, and posted to the e-Learning Center.
  • AAMA self-study courses offer topics that range from nutritional issues to collections to health care law and ethics. Each course also includes a test.
  • The AAMA Annual Conference provides continuing education programs and events that also give you a chance to network with colleagues. The registration brochure is available every March 1.
  • Local chapters and state societies of the AAMA often host CE workshops, as well. As an AAMA member, you won’t be charged extra for registering your recertification points.

The AAMA will enter the number and category of CEUs into your transcript and you’ll be able to access your AAMA CEU transcripts anytime from the AAMA website.

Non-AAMA recertification points

You may earn up to 30 non-AAMA recertification points by attending programs and events that are not approved by the AAMA. You must determine if the programs meet the standards for approvable continuing education. Use the three AAMA documents mentioned above as guidelines.

The AAMA will not update your transcript when you attend these types of programs and events. Save any related documentation, such as a syllabus, as you will need to furnish this material when you submit the Recertification by Continuing Education Application.


AAMA rosters, labels, or marketing supplies

Please do not hesitate to contact us if we can be of assistance to you or if you need rosters, labels, or marketing supplies ( . Your ideas, suggestions, problems or concerns are always welcome. When asking for AAMA marketing materials, don’t forget to request your FREE pencils too.

Attendance forms for your educational meeting

AAMA is moving away from the use of social security numbers. If members are filling out attendance sheets it is required that they use their member numbers. Only non-members should use the last four digits of their social security numbers on attendance sheets. Attendance sheets not adhering to this policy may be returned to you.

Education approval forms

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