Frequently asked questions

How do I change my address with the University?

Fill out the info change form or call, write, fax or email the alumni office.

How do I obtain a copy of my transcript?

Signed requests for letters, verification, transcripts, board scores and letters of recommendation can be mailed to the Registrar’s Office, 3200 Grand Avenue, Des Moines, IA 50312 or faxed to 515-271-7025. For questions, call 515-271-1460. Make sure you are using the name Des Moines University. Hospitals may have difficulty locating our phone number if you are using a past name of the school.

I have questions about my loans, who do I call?

Contact the financial aid office at 515-271-1470.

How do I get a letter of recommendation from the Dean?

Contact information:
COM:  Nikki Hook 515-271-1636
CPMS: Kelly Gross 515-271-1464
PT: Sue Glazebrook 515-271-1634
PPDPT: Karen Render 515-271-1650
PA: Linda White 515-271-1569
Health care administration or public health: Tara Reiter-Marolf 515-271-1720

I need a replacement diploma

You may order a replacement diploma by submitting a written request. There is a $75 charge, which may be paid by check or credit card. If paying by credit card, please visit the accounting page to make the payment.

Include the following information in your request:

  • Name, program/year
  • Address
  • Telephone number
  • Name to be printed on diploma
  • Notarized signature

The request must be mailed to the registrar’s office. The mailing address is:
Registrar’s office
Des Moines University
3200 Grand Avenue
Des Moines, IA 50312

Please allow 4 to 6 weeks for your diploma to arrive. If you have any questions, call us at 515-271-1461. Our office is open Monday through Friday from 8 a.m. to 4:30 p.m. central standard time. Voicemail is available if the office is closed.

 

As an alum, can I get access to the Wellness Center?

Yes, please contact alumni relations at 515-271-1463 or alumni@dmu.edu.

As an alum, can I get access to the library?

Yes, the library is open during business hours. To gain access after hours contact alumni relations at 515-271-1463 or alumni@dmu.edu.

How can I get a copy of my immunization records?

To obtain copies of your immunization records, please complete the request for medical records form. The completed form may be faxed to 515-271-1726 or mailed to the following address:Health Information Management
Des Moines University Clinic
3200 Grand Ave
Des Moines, IA  50312